New Computer Buying Guide: Questions To Ask Before You Buy

New Computer, New Desk
Originally uploaded by DandyDanny

Inevitably the time will come when you will need (or if you are like me you will simply want) a new computer. When that time comes for friends, family and the occasional random person that knows someone I know the question always comes: “What do you think of [...]

How To Send A Control Alt Delete Command Through A Remote Desktop

On occasion I find a need to send a control alt delete to a terminal server that is not responding properly.  Most recently the issue was during logon and explorer.exe was not starting so I had no interface to work with.   Pressing control + alt + delete on my local workstation of course brings up [...]

Windows Vista: Modify Application Sound Levels

One of the neatest things that I have discovered in Windows Vista is the new audio mixer features.  In previous versions of Windows you were able to modify the balance and volume levels for several sound attributes with just the standard Windows drivers.  However – in Vista you are now able to manage sound levels [...]

Citrix Requires Password Entry Twice

Classic Logon in Windows XP
Originally uploaded by Jak-E
I recently helped a coworker with an issue while implementing a new Citrix XenApp server at a client site.   Here is what was happening:

You would log into the web interface in order to access your applications.
The applications would show up as usual.
You would then attempt to launch an [...]

Outlook Can’t Open Item

Originally uploaded by BernieC
Lately I have seen a couple of instances where Outlook will no longer open new incoming mail messages. In stead of opening or displaying any portion of the message you simply get a pop-up box that states “Can’t Open Item“.  I am not certain what has been causing the change to [...]

A Handful Of Keyboard Shortcuts

Keyboard
Originally uploaded by orangeacid
When it comes to working with a computer there are a couple types of people that I primarily divide into mouse people and keyboard people. I am a keyboard person. While some tasks require reaching for the mouse there are many others that keyboard shortcuts exist for.  I find that [...]

Disabling Balloon Tips In Windows

One of my personal annoyances is all the little pop -up notifications coming from the system tray in the lower right hand corner of Windows computers.  These little pop-ups are called balloon tips and can give you notification for almost anything (my favorite is the ever popular: “You just printed something!”).  Anyway – my first [...]

Remotely Enable Remote Desktop On A LAN

Working remotely from client sites I frequently need access to their desktop to repair or review items.  There are many different methods I use to connect with most clients including remote desktop (RDP) connections and frequently WebEx.  While WebEx works well for interacting with the user there are situations where I will need to make [...]